How to block customers
For customers who cancel their appointment for unreasonable reasons or cancel appointments too many times this affects the business of the salon. You can block that customer on Maby by doing the following:
Step 1: After logging in to Maby, select the Clients item on the left side of the screen.
Step 2: In the Clients section, the total number of customers has been listed. Next to each customer, there is a Block button. Push the Block button to the right of the customer you want to block.
Step 3: A warning appears that you want to block clients; press OK
The client has been blocked from showing at the red status switch.
Step 4: To check whether the client has been blocked or unblocked the client
You press the details on that client and click the red button to the left to change the status.
A warning appears that you are sure you want to unblock the client; select OK
Customers who return to their original state can book an appointment at your salon.
Thus, when necessary, you can block customers on Maby!
