Docy Child

How to cancel an appointment

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When the customer has an unexpectedly busy job and wants to cancel the appointment, to cancel appointment, do the following:

Step 1: Sign in to Maby for Business and select Appointments Schedule on the left side of the screen.

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Step 2: All customer appointments will be displayed with the time below; click on the appointment you want to cancel > Cancel

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Step 3: Before confirming the cancellation, enter your reason for the cancellation > OK

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The appointment will change to Canceled status.

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