Docy Child

What should I do if I forgot my password?

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Forgot password only applies to Sign in by email; if your Maby account is email, please follow these steps:

Step 1: Go to Maby Sign in, select Email, enter your email account, and press Next.


Step 2: Select Forget Password


Step 3: Enter the Sign-in email, and Select OK

Step 4: A box to enter the Verification Code will appear, and the Verification Code will be sent to your Sign-in email address. Check your mailbox for the verification code.

After getting the verification code in the mailbox, enter the verification code in the empty box and select OK


Step 5: Enter New Password, select OK


Sign in again with your new password to access your account on Maby.

1. Your Maby Sign-in password needs:
– Minimum 6 characters
– In 6 characters, including numbers, lowercase letters, and special characters

2. Including numbers and special characters (e.g., @ # $ % ^ & *) in your Sign-in Password is recommended to enhance the security of your Maby account.

If you have any questions, please contact Maby Customer Service and provide the necessary verification information for assistance.
Hotline: 657-279-8156
Email: [email protected]