How to cancel an appointment
When the customer has an unexpectedly busy job and wants to cancel the appointment, to cancel appointment, do the following:
Step 1: Sign in to Maby for Business and tap Appointments Schedule on the left side of the screen.
![How to cancel an appointment 1](https://help.maby.us/wp-content/uploads/2022/11/How-to-cancel-an-appointment-1-1.jpg)
Step 2: All customer appointments will be displayed with the time below; tap on the appointment you want to cancel > Cancel.
![How to cancel an appointment 2](https://help.maby.us/wp-content/uploads/2022/11/How-to-cancel-an-appointment-2-1-768x442.png)
![How to cancel an appointment 3](https://help.maby.us/wp-content/uploads/2022/11/How-to-cancel-an-appointment-3-1-768x324.png)
Step 3: Before confirming the cancellation, enter your reason for the cancellation > OK.
![How to cancel an appointment 4](https://help.maby.us/wp-content/uploads/2022/11/How-to-cancel-an-appointment-4-1-768x512.png)
The appointment will change to Canceled status.
![How to cancel an appointment 5](https://help.maby.us/wp-content/uploads/2022/11/How-to-cancel-an-appointment-5-1-768x320.png)
When the customer has an unexpectedly busy work schedule and wants to cancel the appointment. To cancel an appointment, take these steps:
Step 1: Log into Maby, at the Appointments section.
![](https://help.maby.us/wp-content/uploads/2022/11/How-to-cancel-an-appointment-1-1.png)
Step 2: All appointments of the customer will be displayed with the time.
![](https://help.maby.us/wp-content/uploads/2022/11/How-to-cancel-an-appointment-2-2.png)
Tap on the appointment you want to cancel > Cancel the appointment
![](https://help.maby.us/wp-content/uploads/2022/11/How-to-cancel-an-appointment-3-2-549x1024.png)
Step 3: Enter the reason for the cancellation before confirming it > OK.
![](https://help.maby.us/wp-content/uploads/2022/11/How-to-cancel-an-appointment-4-2.png)
The appointment will be marked as Canceled.
![](https://help.maby.us/wp-content/uploads/2022/11/How-to-cancel-an-appointment-5-2.png)
You have successfully canceled your appointment on Maby!